When you call 911, dispatchers are supposed to pick up within 15 seconds, but the San Diego County Sheriff’s Department is ...

Right now, those dispatchers are going through the types of questions they’ll ask someone needing medical assistance.

York County Commissioners learned during a mid-January site tour that the training center building project may be complete by ...

who was guiding a dispatcher-in-training to handle the call. “We went through medical protocols to give them instructions,” said Agcaoili, who at the time was pregnant herself. “The baby was ...

Nathan Lee experienced a personal tragedy in 2008. His wife Denise was kidnapped in Northport, Florida, sexually assaulted, and then murdered. “After the incident happened and then she was found ...

The course serves as the basic training through the Montana Department ... she says she has always wanted to be a dispatcher following a profound personal experience when she was a child that ...

In addition to reducing the burden on permanent employees, Hatton said the traveling dispatchers could free up more resources to allow for group training for potential new employees. Currently, only ...