In a set of documents from the barista training, seen by BI and verified by Starbucks, employees are told to "leverage de-escalation tactics" if regular customers refuse to comply with the company ...

If you're considering applying to Starbucks but have questions, you're not alone. Here's an inside look, with help from a ...

I was a barista at popular coffee chain Starbucks, and I highly recommend the iced caramel macchiato, strawberry-acai refresher, and glazed doughnut.

In a video with over 2.3 million views, Cosette writes, “when you’re literally insane so you print yourself a starbucks barista training guide so you can learn how to make literally any ...

A former Starbucks barista shared on Reddit how exactly they would sneakily seek out revenge on rude customers. The former employee wrote in the r/confession subreddit, “I worked at Starbucks ...

Starbucks is continuing to drive innovation in mobile retail with its announcement of an artificial-intelligence solution, which will act as a barista within customers’ mobile devices.