Starbucks barista says his store has a ‘panic button’ behind the counter, but fears it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
‘That’s considered a latte’: Woman asks Starbucks barista for iced coffee. Then she learns about this little-known policy change
“When I picked up the coffee, it was like halfway empty and super dark,” Gina recounts. She decided to ask for a little more milk to lighten it up, assuming it wouldn’t be an issue. However, the ...
Starbucks, Barista End Claims that Supervisor Raped Her as Teen
Starbucks Coffee Co. has agreed to end a barista’s claims that the company failed to punish a supervisor before he sexually ...
Starbucks Just Made a Huge Change That Will Make Customers Very Happy
Former CEO Howard Schultz transformed Starbucks from its humble roots to a coffee powerhouse by creating what he liked to ...
The Best Starbucks Frappuccinos, Ranked by a Food Editor and Former Barista
Starbucks recently launched its winter menu, which features drinks like the brown sugar oat milk cortado and a ...
Starbucks to cut a third of its menu offerings this year as the coffee giant streamlines service
In a Tuesday earnings call, Starbucks CEO Brian Niccol said the coffee giant will cut 30% of its menu offerings this year as ...
Starbucks is getting back to basics — but trains baristas in de-escalation to manage new tensions
The barista, kind but firm, explained that this wasn’t possible; orders could only be made through the Starbucks app. Short ...
Will Handwritten Names on Cups and Free Refills Actually Make Starbucks Better?
According to CNN, Starbucks baristas will soon return to hand-writing customers’ names in Sharpie on their cups, a practice ...
Starbucks Is Making a Major Change—And This Time, You’ll Be Thrilled
Among the many reasons to love Starbucks, is this: It’s so predictable. The coffee shops are, for the most part, the same ...
Starbucks Reports Weak Earnings as It Tries to Woo Back Customers
That showed in the company’s results. While improving, revenues and same-store sales were still lackluster, as Starbucks ...
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Starbucks is getting back to basics — but trains baristas in de-escalation to manage new tensions
The barista ... With public restrooms scarce and coffee shops often serving as de facto daytime shelters, the reversal feels, to some, like a step backward. Starbucks, for its part, defends ...