Follow the below instructions to add the scanner as a new device on your Windows 10 computer ... check if the scanner is compatible with your Windows version.

They said: "It works on a Windows 10 machine ... Microsoft issued a compatibility safeguard hold on USB-connected devices using the Scanner Communication Language (eSCL) protocol in November ...

The support for fingerprint sensors was also introduced in Windows 11/10 ... compatible fingerprint sensors. But if you own a little older laptop or if your laptop is missing a fingerprint scanner ...