How could they do this to people?” said Winters. Stefany Ortiz bought $800 Prada shoes online at Saks – a huge splurge. They were too big, so she returned them. But the company refused to ...

To find out, FN caught up with executives from Saks and Nordstrom ... there were plenty of great dress shoes, with lower profile brogues and colorful sneakers from Prada to patent leather brogues ...