Repair chips, cracks and other auto glass related issues on customer vehicles. Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource ...
Hall, Brian J., Edward Lazear, and Carleen Madigan. "Performance Pay at Safelite Auto Glass (A)." Harvard Business School Case 800-291, June 2000. (Revised December 2001.) ...
Barro, Jason R., and Brian J. Hall. "Performance Pay at Safelite Auto Glass (A) and (B) TN." Harvard Business School Teaching Note 902-187, April 2002. (Revised April 2002.) ...
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