"Most people do not use garbage disposals correctly," says Paul Abrams, director of public relations for the Cincinnati-based Roto-Rooter Plumbing and Water Cleanup. "They were made to handle ...

"You can see it was strapped completely wrong." Despite Roto-Rooter's promise to fix the plumbing, things only got worse. Lemons called the company back, and a supervisor was sent to assess the work.

Flushing an engagement ring down the toilet: nerve-wracking. Having a Roto-Rooter camera show the image of the ring still caught in the sewage pipe: $265. Having your future in-laws’ front yard ...