Remote control is the only effective way support reps can troubleshoot serious problems with a user's computer in another location, and the Internet has made it simple. The software is installed ...

Threat actors have been exploiting SimpleHelp remote access software shortly after the disclosure of three vulnerabilities.

“We hate to see any software products used for malicious purposes, but unfortunately, remote control tools are used for this purpose all too frequently,” said ConnectWise Chief Product Officer ...