The laptop brand was considered less reliable than average ... digital ecosystem (I'm one of those holdouts). Yet even in that old SquareTrade study, Apple laptops performed better than average.
Fewer laptop brands meet our response threshold for inclusion ... Apple remains on top with even higher scores than it earns for old machines. That’s not unusual in our survey results.
Dell’s XPS line, which has been a prominent name in premium laptops for years, is being replaced by new Dell Premium models. So they’re part of the base-tier Dell line, at the Premium sub-tier.