Luxury hotel Duck Bay has suspended Tripadvisor reviews after public outrage in the wake of an incident where staff refused ...

The family of baby Charlie slammed the Duck Bay Hotel in Scotland as an 'absolute embarrassment' after staff denied him use of a plug socket needed for his vital medical device ...

Duck Bay Marina Hotel, on the banks of Loch Lomond, issued an apology after facing a backlash online after staff refused to ...

Baby Charlie's parents were denied the use of a plug socket at the Duck Bay Hotel in Loch Lomond by staff despite baby ...

Baby Charlie was denied use of a life saving device he needs at the Duck Bay Hotel. The business has since faced a backlash.

The family posted about the ordeal on social media over the weekend as Charlie's uncle, Bradley Raynham, criticised the hotel ...

The Breath-A-Tech Portable Nebuliser is recommended for delivering asthma and COPD medication where pMDI and spacer cannot be utilised. This compact and lightweight device utilises Active ...

A SCOTS hotel has been forced to apologise after a staff member refused to help a terminally ill tot. Three-month-old Charlie ...

A luxury hotel has issued a “humble apology” for the treatment of a terminally ill child at the premises. Charlie, who breathes through a surgically made hole in his neck, was taken to Duck Bay Hotel ...

A luxury hotel near Glasgow has issued an apology after facing backlash for refusing to help a terminally ill baby on its ...