And more thankfully, there was an easy fix. I haven't been able to replicate it since it occurred on my previous laptop running ... Microsoft AC Adapter and Microsoft ACPI-Compliant Control ...

Reinstall the battery/AC adapter drivers via Device Manager ... consider hiring a skilled technician to diagnose and fix the issue. Also Read: Windows laptop turns off when unplugged even with ...

Check if the laptop is charging with another power adapter. Read: How to fix Battery drain issues ... sub-sections within Batteries: Microsoft AC Adapter Microsoft Surface ACPI-Compliant Control ...