When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...

This introduced the Balanced Scorecard (BSC) tool, developed initially to support businesses (Kaplan & Norton, 1992) but modified to assist principals in the challenge of measuring their school’s ...

From that starting point, the purpose of the present article is to review ways in which a specific management tool, the Balanced Scorecard (BSC ... As pointed out by Kaplan and Norton, the authors of ...

In 1996, Harvard Business School Professor Robert S Kaplan and consultant David P Norton literally wrote the book on Balanced Scorecards. Along with Britpop, curtain hairstyles and lad culture, the ...

Robert Kaplan’s ideas are required reading in business schools throughout the world. Strategists rely on the balanced scorecard to value vital intangible assets like culture and people, while ...

Same as the SMART concept that doesn't exist anywhere within the Kaplan-Norton Balanced Scorecard framework. The KPIs don't "track your progress towards those objectives". Their role is to monitor ...

The certification means that the application is compliant with the Kaplan-Norton Balanced Scorecard (BSC) and the strategy management system of which it is a part. The certification process consists ...

Kaplan has co-developed both activity-based costing (ABC) and the Balanced Scorecard (BSC), widely recognized as seminal contributions to management theory and practice. His current research applies ...