When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...
THE Balanced Scorecard (BSC ... Developed in the early 1990s by Robert Kaplan and David Norton, the BSC transcends traditional financial metrics by incorporating a multidimensional framework ...
Kaplan has co-developed both activity-based costing (ABC) and the Balanced Scorecard (BSC), widely recognized as seminal contributions to management theory and practice. His current research applies ...