JCPenney is attributing a portion of its holiday success to an online order, in-store pickup program even as a number of other retailers ran into obstacles with similar omnichannel strategies.

To join the JCPenney rewards program, you have two options: sign up either in-store or online. When you become a member, you'll receive access to exclusive JCPenney coupon codes and unique ...

Customers install the JCPenney app because they want an easy and effective online shopping experience. To ensure that the JCPenney app is a widely used and effective tool, it must offer features ...