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Google has confirmed the recent loss of Timeline data from the Maps app due to technical issues. Thankfully, users will be able to get the data back, provided they have backed it up beforehand. Unaffected users are encouraged to enable backups for Timeline history in the Google Maps app to prevent loss of data.

Google Maps users are complaining that their Timelines are disappearing without notice, and Google isn't sure if it can restore them.

After weeks of some Google Maps users reporting that their Timelines had been wiped of all the places they’ve visited, as spotted by 9to5Google earlier this month, Google has confirmed that some users’ data was deleted and is,

Maps Timeline info wanders off forever for users without encrypted backups Google has admitted it lost some customer data, possibly forever.… The data was stored in Google Maps’ Timeline feature, which – for those of you who let Google track you around the world – preserves a record of locations you visit.

In a recent update to Google Maps, users were given the option to store their location history either locally on their devices or on an encrypted cloud backup. However, earlier this month, some Google Maps users reported that their timeline data had mysteriously vanished,