Evan Hale, a successful engineer at Vitalisync, faces a career-defining choice between stability and ambition. His side ...

Finkelman, Dan, Tony Goland, Leonard A. Schlesinger, Dinah Nemeroff, Ron Zemke, and Claus Moller. "Case of the Complaining Customer (HBR Case Study and Commentary)." Art. 90304. Harvard Business ...

Teixeira, Thales S., and Sunil Gupta. "Case Study: Can Retailers Win Back Shoppers Who Browse then Buy Online?" Harvard Business Review 93, no. 9 (September 2015).

Evan Hale glanced at the clock on his phone: 15 minutes until his performance review. He sat at his cluttered desk, littered with diagrams and design notes, feeling the pressure of his divided ...