Redmond says you could ask one for a 'list of deals ... at risk of falling through' Microsoft today announced two software agents that automate certain business functions for Dynamics 365, its ...

Microsoft CEO Satya Nadella described Dynamics 365, Microsoft’s enterprise resource ... all the way from sales to customer service to marketing to supply chain or digital manufacturing ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

L&T-NxT rolled out Microsoft Dynamics 365 Sales, Marketing, and Sales Insights in just 26 days during the global COVID-19 crisis, ensuring uninterrupted business operations. L&T-NxT benefitted ...

Microsoft has announced the launch of two new artificial intelligence (AI) sales agents for Microsoft 365 Copilot. These ...

“They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,” wrote Jared Spataro, chief marketing officer for Microsoft AI at ...