As a 9-1-1 dispatcher, you’ll work at the heart of emergency services. Your role is critical – you’ll field calls from individuals in crisis and coordinate responses with law enforcement agencies, ...

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Though the chief didn’t mention Larsen by name, he publicly praised the dispatcher who followed training and protocol, adding: “It was brave and honorable work done.” Larsen’s trainer ...

After over 10 years as a dispatcher, Mann has the training and skill to handle just about any call. On this night, she seemed to know instinctively what the man on the other end of the phone ...

The baby wasn’t going to wait. The mother’s water broke, and contractions were a minute apart. That was the scenario a ...