If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

We also took into account each product’s limitations and the quality of customer service provided. When evaluating the best CRM software, we looked closely at each system’s features, such as lead ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

today announced it has been named to G2’s 2025 Best Software Awards, placing #11 on the Best Customer Service Products list out of 3,453 products in the category. As the world’s largest and ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...

Cloudflare has admitted that it broke its own logging-as-a-service service with a bad software update, and that customer data was lost as a result.… The network-taming firm admitted in a Tuesday ...

Getac Technology Corporation (Getac), a leading provider of rugged computing and mobile video solutions, today announced that ...

NEWS: Indiana Governor Mike Braun signed two executive orders on Tuesday that he says will "improve customer service for ...

Stevie Awards president Maggie Miller stated, "The outstanding scores awarded to this year's Stevie winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges ...