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AI is accelerating the evolution of customer relationship management (CRM), with agentic ... re getting past the magic and into the practical application and benefits of AI.” ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

Key growth factors include are increasing need for customized customer experience, enhanced business efficiency, and higher customer involvement. Next-generation technologies such as AI ...