At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations. Crucial Conversations® for Mastering Dialogue gives people the skills to step ...

or “I need to talk to you about something.” At that moment, you know you’re about to have a crucial conversation. Crucial conversations are often spontaneous and can come up when we are ...

If so, you, your team, or your department need the Crucial Conversations for Mastering Dialogue training. Crucial Conversations for Mastering Dialogue teaches skills for creating alignment and ...

Building on the skills taught in Crucial Conversations for Mastering Dialogue, Crucial Accountability teaches a step-by-step process for identifying and resolving performance gaps, strengthening ...