Mission to transform contact centres into customer experience centres sees new solutions for core collaboration platform ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

Cisco (NASDAQ:CSCO) on Monday unveiled new Webex AI solutions, expanding its collaboration portfolio to include the general availability of Webex AI Agent to improve customer experiences. New ...

Cisco (CSCO) unveils vision for agentic AI collaboration & introduces new AI-powered solutions for customers, employees & IT ...

new features within Webex Control Hub, and new workflow automation solutions for the Cisco AI Assistant for Webex. "Enterprises are starting to realize the potential of agentic AI. It is ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Cisco AI Assistant for Webex Contact Center ... including: AI Capabilities in Webex Control Hub: The platform will allow IT admins to easily access, search, and manage all AI ecosystems in ...

“[Webex Calling] provides a functionality that matches exactly where business are trying to go.” Cloud Connected PSTN is now directly integrated into Cisco Control Hub for cloud-powered manageme ...

Cisco warned customers today of a vulnerability in Webex for BroadWorks that could let unauthenticated attackers access credentials remotely. Webex for BroadWorks integrates Cisco Webex's video ...

At Enterprise Connect, Cisco (NASDAQ: CSCO) will unveil its vision for agentic AI collaboration, along with new AI-powered ...

Cisco unveils new Webex AI solutions that predict and automate customer and employee experiencesNews summary: Furthering ...