Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

Mission to transform contact centres into customer experience centres sees new solutions for core collaboration platform ...

Cisco (NASDAQ:CSCO) on Monday unveiled new Webex AI solutions, expanding its collaboration portfolio to include the general availability of Webex AI Agent to improve customer experiences. New ...

Cisco (CSCO) unveils vision for agentic AI collaboration & introduces new AI-powered solutions for customers, employees & IT ...

new features within Webex Control Hub, and new workflow automation solutions for the Cisco AI Assistant for Webex. "Enterprises are starting to realize the potential of agentic AI. It is ...

Users can tap the Webex platform for their calling plans or choose a plan from Cisco’s carrier partners, and switch active calls from their desktop to ... Cisco Control Hub for cloud-powered ...

For IT professionals and integrators, Cisco also released Smart Diagnostics in Control Hub, a feature ... ThousandEyes into its Desk Phone 9800 Series and within Webex Calling, which will let ...

New solutions for end users and IT teams include Webex Calling Customer Assist, new features within Webex Control Hub, and new workflow automation solutions for the Cisco AI Assistant for Webex.