Here’s a sampling of the AI-powered solutions and agentic AI capabilities that the leading unified communications and ...

Cisco Systems has been on a mission this year to refocus its contact center business. Under Amy Chang, Cisco's senior vice president of collaboration, the company on Monday announced its plan to ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Workflow Automation in Cisco AI Assistant for Webex: This capability in the Cisco AI Assistant for Webex Suite intends to streamline processes and save time by working across enterprise apps like ...

Cisco has launched a local Point of Presence (PoP) for its Webex Calling and Webex Contact Center services in South Africa. This, says the company, underscores Cisco’s commitment to customers ...

Cisco unveils new Webex AI solutions that predict and automate customer and employee experiencesNews summary: Furthering ...