Online spending throughout the 2024 holiday shopping season reached a record high and was driven, in part, by generative AI ...

You should never share Personal Identifiable Information (PII) with AI chatbots. This includes data that can help a third ...

Deep discounts motivated holiday shoppers to spend, according to Adobe’s data. For every 1% drop in the typical price, demand ...

Artificial intelligence chatbots are everywhere. Driven by the rise of ChatGPT, Gemini and Claude, the software mimics human ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Use of customer service chatbots jumped, and retailers experimented with applications. For some, it can be tricky to sort ...

However, that is not yet over as there are still tendencies that chatbots may hallucinate. Despite this, the likes of OpenAI ...

Prior chatbots were mostly used for task-oriented functions such as helping customers track down online orders or return ones that didn't meet expectations. And Rufus, which is available for ...

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.