The data-wrangling business analyst, spending way too much ... In his course, A Way with Words: Writing, Rhetoric, and the Art of Persuasion, Michael D.C. Drout introduces a fascinating analysis ...

Human-to-human storytelling is innately more original, valuable, and thought-provoking than the current rule-driven, formulaic approach of technology.

Written communication is as important to business as oral communication; but, for some reason, it's often underrated. Sales professionals send an average of 36.2 emails per day and spend 31% of their ...