It notes the AI agent will be accessible via BestBuy.com, the Best Buy mobile app, and over the phone. In contrast, Geek Squad employees often focus on in-home installs of appliances or repairs of ...

The cyberattack involves a phishing scam where criminals pretend to be Best Buy Geek Squad employees. Americans lose billions of dollars each year to scammers. According to the Federal Trade ...

Best Buy?s strategy to focus on creating positive customer relationships through streamlined service is being fulfilled with its new Geek Squad application, which provides support and appointment ...

Best Buy Canada welcomes Mat Povse as the company's new President. Mat, a familiar face within the company, steps into this ...

Best Buy (BBY) is turning around a three-year decline in sales growth — but it's not enough to keep investors anxious about tariffs on consumer electronics satisfied. Shares plummeted 13% on Tuesday ...

Povse replaces the retiring Ron Wilson, who spent 12 years as president and 34 in total with the company, starting when it ...