Imagine walking into your local AT&T store to troubleshoot a problem with your cellphone only to learn you’ve fallen victim ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents happen too.

Katie Ann Barnaby was arrested in Stafford after police said she manipulated a customer's account without permission to boost ...

Ahmed Abdulqadir Ali, 26 of Rochester, is charged with first-degree aggravated robbery. Bilal Ali Hilowle, 21 of Rochester, ...

A man was arrested and accused of driving under the influence of intoxicants after a truck crashed through an AT&T store in Warrenton Thursday morning, injuring one person. Read online ...

A man was arrested and accused of driving under the influence of intoxicants after a truck crashed through an AT&T store in Warrenton Thursday morning, injuring one person.

customers will have to call AT&T or visit an AT&T store. To qualify for the similar fiber-outage promise, "customers must use AT&T-provided gateways," the firm said. There are other caveats that ...

We're the first and only carrier that offers a guarantee for wireless and fiber networks." Workers and customers are seen on the sales floor of an AT&T store in Miami on April 1, 2024. "Customers tell ...

A man was arrested and accused of driving under the influence of intoxicants after a truck crashed through an AT&T store in Warrenton Thursday morning, injuring one person. Read online: ...

A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make commission, according to authorities.

The worker’s misconduct was the subject of several internal investigations, but she remained employed with the company, ...

Despite “several active investigations” into her behavior and being terminated in July 2022 for misconduct, Barnaby was hired the following month as the manager of an AT&T retail store ...