Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

"Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Benioff convinced the highly visible subject of a Microsoft Dynamics CRM Online customer advertisement -- or a solid doppelganger for the man in the ads -- to pledge his allegiance to Salesforce's ...

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...

Agentforce 2.0, with advanced features and integrations, positions Salesforce to capitalize on the booming Enterprise AI ...

Dynamics CRM or advanced analytics solutions "start transforming customers." Many of the coming capabilities will be expressed through a platform Microsoft has been quietly building up over the ...

AI agents set to dominate 2025, driving growth for tech giants like Microsoft, Nvidia, and Google with transformative tools ...