National Grid, Mass

National Grid ordered to fix "severe billing errors" affecting thousands of Massachusetts customers
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.
National Grid fined by Mass. DPU, electric customers could see $15 million back
A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 million to customers in a one-time payment this upcoming May. The motion came after the DPU reviewed complaints from electric customers in 2023.
If your National Grid gas bills were delayed this winter, you’ll pay for only two months
The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer periods without a bill.
Administrative snafu means 35,000 National Grid customers will get a big break on their bill
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.
DPU penalizes National Grid for billing errors that impacted thousands
The state's Department of Public Utilities (DPU) is taking action against National Grid.
Massachusetts DPU slaps National Grid over 'severe billing errors'
In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers during the peak winter heating season, only to send multiple months of bills all at once. The state is now ordering the utility not to collect on bills issued more than 60 days late.
Mass. DPU takes action against National Grid over billing and service issues
The Massachusetts Department of Public Utilities is taking action against National Grid, limiting how much it can collect from customers after months of billing failures and fining the company millions of dollars for service issues in 2023.
‘Inexcusable:’ State DPU comments on National Grid billing error
The Massachusetts Department of Public Utilities (DPU) says around 35,000 customers didn’t get their monthly bills when off-peak rates took effect in<a class="excerpt-read-more" href=" More
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National Grid union reaches second tentative agreement, averts strike
After months of ongoing contract negotiations, the union representing over 1,200 National Grid employees working on natural ...
National Grid, union leaders reach tentative contract agreement
National Grid and union leaders representing nearly 1,200 natural gas and power plant workers on Long Island reached a ...
National Grid applies for Sea Link project
National Grid's plans for a new electricity line between Kent and Suffolk have been submitted to the Planning Inspectorate, ...
Unleashing the Grid: Energy Dominance For National Defense
The Association of Defense Communities (ADC) and Converge Strategies, LLC (CSL) released a new publication, " Unleashing the ...
National Grid, union continue contract talks; Gov. Hochul urges 'fair agreement'
The union has threatened to strike if a new contract agreement isn’t reached by midnight Friday. The union represents workers ...
National Grid climbs Wednesday, outperforms market
Shares of National Grid PLC NG advanced 1.49% to £9.80 Wednesday, on what proved to be an all-around positive trading session ...